MasteryPrep's Privacy Policy

MasteryPrep is committed to the Student Privacy Pledge. Specifically, we are committed to:

MasteryPrep Technology Products Privacy Policy

Last updated: September 11th, 2020

I. General

MasteryPrep is committed to student growth and success, while maintaining their privacy. We are similarly committed to ensuring that our customers truly understand how we store and collect the information gathered while our products are in use.

By utilizing and enjoying MasteryPrep’s technology products and/or allowing your minor child to do the same, you hereby agree and consent to the terms of this Privacy Policy and any other policies posted on MasteryPrep’s website.

II. What is Personal Information? 

“Personal information” is that information used to identify, describe, or is reasonably capable of being associated with or linked, directly or indirectly, with a person or his/her household. This includes, but is not limited to, the following:

  • Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
  • Biometric information.
  • Internet or other electronic network activity information regarding a consumer’s interaction with an internet website, application, or advertisement.
  • Geolocation data.
  • Audio, electronic, visual, thermal, olfactory, or similar information.
  • Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99).

“Personal information” does not include information that is lawfully made available from federal, state, or local government records and further excludes deidentified or aggregated consumer information.

III. Information Collected by MasteryPrep 

IBecause of the interactive nature of the MasteryPrep Services, we collect different types of information that come from a variety of sources.

A. Schools, Teachers, and Administrators

We collect the following personal information when a School, Teacher, or Administrator creates an MasteryPrep username:

  • First and Last Name;
  • Email Address;
  • Class Name;
  • School Name; and
  • Password for the MasteryPrep account.

B. Students (Including Students Under 13) 

A School, Teacher, or Administrator will create Student Accounts on the Student’s behalf for each Student that receives parental consent to use MasteryPrep. MasteryPrep collects the following personal information to create each Student Account:

  • First and Last Name of Student; and
  • Password for the MasteryPrep account.

We use the above information to provide products to our customers to inform and improve both instruction and our products. We do not use personal information for any other purpose or sell any individual’s personal information.

IV. Notice to Parents About Consent 

A. How MasteryPrep Obtains Parental Consent

MasteryPrep is a private, web-based platform meant for classroom use and guided classroom exercises. MasteryPrep obtains consent from parents to collect and store personal information belonging to students (18 and under) through its customers, namely schools, school districts, and teachers. MasteryPrep requires that schools, districts, or teachers obtain verifiable parental consent with permission slips. To provide consent to use the program, a parent or guardian must first read our Privacy Policy and then sign the permission slip on their child’s behalf. MasteryPrep requires that each participating school, district, or teacher always keep the signed permission slips on file.

If we discover that we are collecting information from Students without parental consent, we will delete this information as quickly as we can. If you believe that a Student participant may be participating in the MasteryPrep Services without parental consent, please notify us immediately at [email protected]

B. Students Account & Moderation 

A designated school administrator or teacher will oversee creating Student Accounts for MasteryPrep Services for his or her classroom once parental consent is obtained. Teacher and Administrators also able to monitor and moderate all Student content associated with his or her own classroom. Students will not be able to create an MasteryPrep account on his or her own behalf. Parents and guardians should always consult their school’s Acceptable Use policies and practices for protecting their children on the Internet.

C. Parental Access to MasteryPrep Information

A parent or guardian of a Student under 13 years old may have the ability to request information from MasteryPrep regarding the type of data being collected, view your child’s information and online activity, and, if you choose, request that we stop making further use of your child’s information.

 D. Retention of Information 

MasteryPrep retains your personal information only as long as needed for any legitimate purpose described herein and in accordance with all applicable laws. At the appropriate time, MasteryPrep takes reasonable steps to destroy or ensure that any personal information is de-identified.

V. How Information is Stored 

In addition to the uses described above, and subject to any restrictions imposed by applicable law or our agreement with our customer, we may use and disclose the information we collect:

  • To permit our customers and their authorized users (i.e., administrators and teachers) to tailor and optimize the use of our products to the needs of a school, classroom, or student.
  • To permit school administrators and teachers to review students’ work, monitor students’ performance and progress, and otherwise support instruction.
  • To offer students immediate feedback and continuous support, suggest other content or activities, help them track their own progress and maintain a file of their work, and modify instruction to meet their needs.
  • To personalize user experience (i.e. displaying his or her name on the user dashboard).
  • To understand how our products are accessed and used and how they perform so that we may improve upon our products and services. We also develop analytics studies that contain only aggregate anonymous information.
  • To provide our school and school district customers with various types of reports (i.e. performance and progress of a school district, school, classroom, and/or student).
  • To communicate with administrators and teachers.
  • To diagnose and resolve problems and provide maintenance and support for our products.

VI. Information Sharing – Third Parties 

MasteryPrep does not disclose any personal information about our users to any third party, except:

  • As directed by our school district customer.
  • To our third-party service providers, who provide services such as website hosting and customer service.
  • To the extent we believe necessary or appropriate to comply with legal process or to respond to requests from government authorities.
  • To the extent we believe necessary or appropriate to protect our rights, safety, or property and/or that of our affiliates, our customers, or our users.
  • In the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings), in which case the transferred information will remain subject to the terms of this Privacy Policy.

VII. Rights to Information

Federal and state laws permit students and their parents/guardians the following rights regarding the personal information collected by MasteryPrep:

  • The right to request the destruction of your/your child’s personal information;
  • Know what personal information was collected;
  • Know what personal information was disclosed to third parties;
  • Update or correct such information if you believe there is an inaccuracy;
  • Object to the use of personal information; and
  • Request transmission of personal information to another party.

MasteryPrep does not discriminate against any individual for exercising these rights. However, please be advised that the deletion or restriction of personal information may prevent a child from enjoying and/or participating in MasteryPrep services. To exercise any of your rights, please email [email protected] and state your desired action in the subject line and notify the school, school district, and teacher of the same request as MasteryPrep may not be the custodian of the personal information.

VIII. Third Party Services

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or service to which our products may link. The inclusion of a link in any of our products does not imply our endorsement of the linked site or service. In addition, we are not responsible for the privacy, information or other practices of other organizations, such as Apple, Google, Microsoft, RIM, or any other device manufacturer, app developer, provider of an app, social media platform, operating system, or wireless service.

IX. Information Retention

We will retain personal information collected in connection with our products for the period necessary to fulfill the purposes outlined in this Privacy Policy and in our agreement with our school district customer.

X. Information Security

We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization from unauthorized access, use, disclosure, loss, or modification. However, no plan is fail-safe or 100% secure. For more information about our information security practices, please email [email protected].

XI. Updates to this Policy

We may change this Privacy Policy from time to time. The “Last Updated” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy or, in the case of any material change, provide the revised Privacy Policy to our school district customer, who agrees to the Privacy Policy, and any revisions to it, on behalf of its administrator, teacher, parent or guardian, and student end users.

XIII. Questions & Concerns

Questions regarding MasteryPrep’s effort to protect the privacy of its users and any data that they provide should be directed to [email protected]. MasteryPrep personnel can also be reached at 7117 Florida Blvd., Baton Rouge, Louisiana 70806, or call us at 855-922-8773. If calling or sending mail to our physical location, please ask to speak to an individual working in data protection.