MasteryPrep's Privacy Policy

MasteryPrep is committed to the Student Privacy Pledge (link). Specifically, we are committed to:

  • Not collect, maintain, use, or share student personal information beyond that needed for authorized educational/school purposes, or as authorized by the parent/student.
  • Not sell student personal information.
  • Not use or disclose student information collected through an educational/school service (whether personal information or otherwise) for behavioral targeting of advertisements to students.
  • Not build a personal profile of a student other than for supporting authorized educational/school purposes or as authorized by the parent/student.
  • Not make material changes to school service provider consumer privacy policies without first providing prominent notice to the account holder(s) (i.e., the educational institution/agency, or the parent/student when the information is collected directly from the student with student/parent consent) and allowing them choices before data is used in any manner inconsistent with terms they were initially provided; and not make material changes to other policies or practices governing the use of student personal information that are inconsistent with contractual requirements.
  • Not knowingly retain student personal information beyond the time period required to support the authorized educational/school purposes, or as authorized by the parent/student.
  • Collect, use, share, and retain student personal information only for purposes for which we were authorized by the educational institution/agency, teacher, or the parent/student.
  • Disclose clearly in contracts or privacy policies, including in a manner easy for parents to understand, what types of student personal information we collect, if any, and the purposes for which the information we maintain is used or shared with third parties.
  • Support access to and correction of student personally identifiable information by the student or their authorized parent, either by assisting the educational institution in meeting its requirements or directly when the information is collected directly from the student with student/parent consent.
  • Maintain a comprehensive security program that is reasonably designed to protect the security, privacy, confidentiality, and integrity of student personal information against risks—such as unauthorized access or use, or unintended or inappropriate disclosure—through the use of administrative, technological, and physical safeguards appropriate to the sensitivity of the information.
  • Require that our vendors with whom student personal information is shared in order to deliver the educational service, if any, are obligated to implement these same commitments for the given student personal information.
  • Allow a successor entity to maintain the student personal information, in the case of our merger or acquisition by another entity, provided the successor entity is subject to these same commitments for the previously collected student personal information.

MasteryPrep Technology Products Privacy Policy

Last updated: April 1, 2020

Each year, MasteryPrep helps over 1,000 schools and districts improve the outcomes of 125,000+ students. It is our hope that by partnering with you we can provide your students the brighter future that higher test scores bring. MasteryPrep’s main focus is on helping schools succeed. We are aware that it is not a level playing field for the schools that serve underperforming students; we want to change that. MasteryPrep is committed to student growth and success. We are similarly committed to ensuring that our customers truly understand how we store and collect the information gathered while our products are in use. We have prepared this document with complete transparency.

We use the information we collect from school administrators, teachers, and students to provide products to our school district and grant program customers and to inform and improve both instruction and our products. We do not use personal information for any other purpose.

The Information We Collect

In providing our products, we may collect the following:

  • Information submitted by a school administrator or teacher about himself/herself (i.e. first and last name, email address, username, and password.
  • Information submitted by a school administrator or teacher about the students in a school or classroom (i.e. first and last names, student ID numbers, usernames and passwords, gender and other demographic information, learning level, and performance data). Sometimes our customer provides us with or permits us to access a school or school district database from which we retrieve this information. We may combine information about a student with information about his or her school.
  • Information and content submitted by a student using our products (i.e. responses to questions, assessments, and assignments).
  • Information about how, where, when, and how long a user accesses and uses our products, as well as what content he or she views, what actions he or she takes (including clicks, touches, and hovers using a mouse), and how he or she navigates through our products. We may use cookies, pixel tags, and other technologies to collect this information.
  • Information from and about the user’s device (i.e. mobile device type, browser type and version, operating system name and version, IP address, and referring URL). We collect this information automatically when a user accesses our services to help us better understand usage, diagnose problems, administer our products, and provide support.
  • Information collected through cookies. We use cookies, IP addresses, and other persistent identifiers to verify users in order to ensure that only authorized individuals are accessing our products.
  • Information collected through pixel tags or other similar technologies to track how a user navigates through our products so that we can understand what links are clicked, what content is accessed, and for how long it is accessed.

We do not use cookies, pixel tags, or other technologies to track our users’ use of third-party services.

How We Use and Disclose the Information We Collect

In addition to the uses described above, and subject to any restrictions imposed by applicable law or our agreement with our customer, we may use and disclose the information we collect:

  • To permit our customers and their authorized users (i.e., administrators and teachers) to tailor and optimize the use of our products to the needs of a school, classroom, or student.
  • To permit school administrators and teachers to review students’ work, monitor students’ performance and progress, and otherwise support instruction.
  • To offer students immediate feedback and continuous support, suggest other content or activities, help them track their own progress and maintain a file of their work, and modify instruction to meet their needs.
  • To personalize user experience (i.e. displaying his or her name on the user dashboard).
  • To understand how our products are accessed and used and how they perform so that we may improve upon our products and services. We also develop analytics studies that contain only aggregate anonymous information.
  • To provide our school and school district customers with various types of reports (i.e. performance and progress of a school district, school, classroom, and/or student).
  • To communicate with administrators and teachers.
  • To diagnose problems, troubleshoot issues, and provide maintenance and support.

We may use and disclose nonpersonal information collected from the users of our products for any reason, subject to any restrictions imposed by applicable law or our agreement with our customer. We do not, however, disclose any personal information about our users to any third party, except:

  • As directed by our school district customer.
  • To our third-party service providers, who provide services such as website hosting and customer service.
  • To the extent we believe necessary or appropriate to comply with legal process or to respond to requests from government authorities.
  • To the extent we believe necessary or appropriate to protect our rights, safety, or property and/or that of our affiliates, our customers, or our users.
  • In the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings), in which case the transferred information will remain subject to the terms of this Privacy Policy.

Third Party Services

This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or service to which our products may link. The inclusion of a link in any of our products does not imply our endorsement of the linked site or service. In addition, we are not responsible for the privacy, information or other practices of other organizations, such as Apple, Google, Microsoft, RIM, or any other device manufacturer, app developer, provider of an app, social media platform, operating system, or wireless service.

Security

We seek to use reasonable organizational, technical, and administrative measures to protect personal information within our organization from unauthorized access, use, disclosure, loss, or modification.

User Access

The law may permit students and their parents/guardians to access their own information. If you would like to seek such access, please contact your school district.

Retention Period

We will retain personal information collected in connection with our products for the period necessary to fulfill the purposes outlined in this Privacy Policy and in our agreement with our school district customer.

Updates to This Privacy Policy

We may change this Privacy Policy. The “Last Updated” legend at the top of this page indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy or provide it to our school district customer, which accepts the Privacy Policy on behalf of our products’ end users. Any changes will become effective when we post the revised Privacy Policy or, in the case of any material change, provide the revised Privacy Policy to our school district customer, who agrees to the Privacy Policy, and any revisions to it, on behalf of its administrator, teacher, parent or guardian, and student end users.

Contact Us

Inquiries regarding data collection or privacy practices for such products or sites should be directed to the appropriate MasteryPrep employee using the email address provided: [email protected]